Refund and Cancellation Policy

Thank you for shopping at Luniko Educational Resources!

We are committed to providing affordable, high-quality digital educational resources that support teachers, parents, tutors and learners.

Please read our refund policy carefully before making a purchase.

1. Digital Products

All products sold by Luniko Educational Resources are digital products, including printable worksheets, educational workbooks, reading activities, learning materials and examination preparation resources. No physical products are shipped.

2. Refund Eligibility

Because our products are delivered digitally, customers are encouraged to review product descriptions, previews and learning objectives before purchasing.

However, refunds or other appropriate solutions may be considered in the following situations:

• The purchased product is defective or corrupted.
• The customer receives the wrong digital product.
• The purchased file cannot be accessed or downloaded due to a technical problem that we cannot resolve.
• The product description significantly differs from the actual product.

3. Non-Refundable Situations

Refunds will generally not be provided simply because:

• A customer changes their mind after purchasing.
• A customer purchases the wrong grade or subject after reviewing the product details.
• A customer no longer needs the resource.

These conditions are subject to applicable consumer protection laws.

4. How to Request a Refund

If you experience a problem with your purchase, please contact Luniko Educational Resources through our Classroom101 store.

Please provide:

• Your order or transaction details.
• The name of the purchased resource.
• A brief explanation of the problem.

We will review your request and respond with an appropriate solution.

5. Refund Processing

Approved refunds will be processed according to the applicable Classroom101 payment and refund procedures.

6. Customer Satisfaction

At Luniko Educational Resources, customer satisfaction is important to us. We strive to provide accurate product descriptions, quality learning materials and reliable customer support.

Thank you for supporting our small educational business!