Name: Hospitality: Grade 8-12: Hospitality And Catering Providers
SKU: 39763
Price: 55.00 ZAR
Availability: InStock

Description

By the end of this lesson, learners should be able to:

Distinguish between commercial and non-commercial hospitality providers.
Differentiate between residential and non-residential services.
Identify the core characteristics of various types of service styles (e.g. buffet, table service, fast food, vending).
Understand why customers matter in the hospitality and catering industry.
Living the values of hospitality – Empathy, Kindness, and Service in Hospitality.
Hospitality Across South African Cultures.
Role of ratings and standards—what do stars tell us about quality?

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